Careers at Aware

As the only biometric identity management as a service provider trusted to keep your identity secure, Aware, Inc. provides biometrics software products to governments, system integrators, and solution providers for identity-centric security applications including law enforcement, border management, citizen ID, defense, intelligence, and banking. We are a NASDAQ-listed company founded in 1986 and based in Bedford, Massachusetts with approximately 85 employees. Aware offers competitive salaries and benefits, and provides challenging and rewarding work with leading-edge technologies in a congenial and collaborative environment. We are conveniently located in Boston’s technology corridor, near Route 128.

Open Positions

Senior Software Engineer

Position Overview

Aware, a global leader in biometrics software products, solutions, and services, is seeking a Senior Software Engineer, located in our Bedford MA office, to join the Technology Team.  The Senior Software Engineer will be a self-motivated, experienced software engineer with understanding of server application development for commercial software.  This position requires a team player with strong technical skills to develop commercial-grade software based upon Aware’s existing and new product ventures.  This position requires an organized individual, adept at implementing complex technical plans as directed. The Senior Software Engineer will possess the personal skills to interface directly with Aware’s customers requiring support and service of Aware’s products.

The Senior Software Engineer will have knowledge of a large variety of environments including client and server applications on multiple operating systems (Windows and Linux). Responsibilities include a team-based approach to writing software product engineering specifications, designing and implementing to support the specifications.  The ability to shift focus quickly from one project to another and to allocate personal resources to more than one project at a time is important.  The individual will be a significant contributor in a small team of software engineers, focused on delivering quality software in short time-cycles.

Essential Job Functions

  • Perform new product development and existing product enhancements in support of the company’s technology roadmap.
  • Fix product defects to ensure the company is delivering high quality software.
  • Develop new software and change requests in support of new customer project to help them succeed with their project goals.
  • Fix customer project defects to ensure all customers have high quality software.
  • Interact with customers in support of their project goals.
  • Support sales with presales opportunities.
  • Perform design and architecture for new customer projects and existing product sustainment.
  • Create documentation in support of the above responsibilities.
  • Create software development effort estimates for new customers projects, change requests, and new product development.
  • Work collaboratively as a member of a team to achieve the above roles and responsibilities.

Note: In addition to the Essential Functions, also performs similar work-related duties as assigned.

Qualifications and Experience

  • Bachelor’s Degree
  • 4-6 years of experience in a software developer role
  • Full Software Development Life Cycle (SDLC) experience required
  • Experience with full stack engineering
  • Experience developing front-end and back-end applications
  • Experience with SOA based applications (Web Services, XML, REST, JSON)
  • Experience with deploying highly available and scalable systems on AWS
  • Experience with streaming data applications
  • Experience with using and integrating open-source frameworks
  • Mastery of C++ language (threading, standard data structures, RAII, etc.)
  • Familiarity with front-end languages and libraries (such as HTML5/CSS/SCSS, JavaScript, Bootstrap, Angular, etc.)
  • Familiarity with databases (e.g. MSSQL, SQL)
  • Knowledge of Design Patterns / Architecture Patterns
  • Knowledge of techniques for authentication and authorization, security vulnerabilities and remediation
  • Knowledge of application, web, and data security
  • Biometrics Technology experience a plus (Finger, Face, Iris, Voice)

To apply, please send your resume to awarejobs@aware.com

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Director of Product Management, Biometric Digital Identity

Position Overview

Aware, a global leader in biometrics software products, solutions, and services, is seeking a Director, Product Management, Biometric Digital Identity to join the Commercial Team in our Bedford, MA office. Reporting to the Chief Commercial Officer, this role will lead the strategy to identify, understand and exploit key market segments, customer and partner business and technical environments, as well as end-to-end use cases. You will be looked to develop the plan and implement the strategy to  expand our market share, capture new market share and define the opportunities and methodologies required to validate and achieve market adoption for the Aware Knomi and SaaS biometric digital identity platforms and offerings.  You will also be responsible for interpreting the voice of the customer and analyzing web leads and other sources of market intelligence to develop Go to Market strategies. You will provide overall product roadmap direction and guidance based on understanding the market and commercial environment to accelerate the adoption of Aware products. This role requires initiative and a strong creative mindset with the ability to collaborate with members within Aware’s engineering, sales and marketing, and executive teams.  

Essential Job Functions

  • Ensure market and customer targets align to overall strategic vision, business plans and budget by working with executive leadership and in coordination with the sales and marketing team.
  • Perform research to enable sales to identify markets adjacent to existing successful customer deployments.
  • Develop a business plan (i.e. profit and loss Proforma) and participate in the development of a book of business with sales based on the current Aware products, the markets and future market opportunities.
  • Outline and create an implementation and go to market execution plan for sales to capture the identified market and targets
  • Define Aware’s strategic direction for the product benefits, features and enhancements for Knomi and our SaaS platform.    Ensure product direction aligns to the needs of current customers and that it is designed to take advantage of  cross enterprise adoption. Ensure Aware’s existing government and consumer focus is strengthened by addressing real-world use cases and requirements that strengthen the Aware brand, bookings, and revenue.  
  • Effectively champion and communicate ideas, rationale, and specifics with executives and with cross functional teams at Aware
  • Oversee and coordinate product launch activities, including a Software-as-a-Service (SaaS), in cooperation with product owners and engineering, product marketing, sales, and customer support
  • Understand and represent Aware’s customers’ needs to achieve optimal product market fit
  • Monitor the Biometric Identity market and highlight trends and provide insight to ensure Aware remains competitive in this space
  • Redefine the vision for the product line to ensure the product line is meeting and responding to the market needs
  • Identify how to grow the revenue and profitability of the product line resulting in market leadership
  • Prioritize product features and capabilities in partnership with key stakeholders consistent with clear return on investment analysis
  • Work with all stakeholders around the vision for the product line to ensure organizational alignment and customer alignment.
  • Research and coordinate regional SaaS platform implementation certification initiatives (e.g. SOC2 type 2, FedRAMP, etc.) that are applicable or trending that impact our future
  • Oversee product training for customer support, marketing, and sales personnel.

Note: In addition to the Essential Functions, also performs similar work-related duties as assigned.

Qualifications and Experience

  • Bachelor’s Degree in a technical discipline or business; MBA preferred
  • 8-12 years’ experience working in the identity and/or security industry
  • Experience with digital identity, proofing, mobile ID, biometric, SDK and sample application products
  • Strong organizational and business skills the ability to work with the sales team to develop and manage a book of business (i.e. profit and loss Proforma) with clear metrics
  • Well versed in matching business needs with solution concepts and product features
  • Strong verbal and written communications skills with the ability to engage with all decision makers and influences within an organization, including, executive management, engineering, sales, and marketing
  • Ability to function as a team player, comfortable with rapid iteration Agile processes and working within a fast-paced team
  • A working knowledge of the advancements in biometrics and their use for authentication
  • A knowledge of identity verification techniques, assurance levels, and regulatory frameworks
  • A thorough understanding of business processes, product development, and product life cycle management
  • Solid understanding of product risk estimation and mitigation, as well as cost impacts and level of effort estimation
  • The ability to grasp multiple business process and product requirements and scope priorities and risks accordingly with careful attention to detail
  • Strong analytical and complex problem-solving skills
  • Experience establishing a business plan (i.e. profit and loss Proforma) for existing and new product lines
  • Proven leadership and team-building skills

To apply, please send your resume to awarejobs@aware.com

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

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