Aware, Inc. - DSL Test & Diagnostics

Centralized test and diagnostics solution

Aware’s Dr. DSL Line Diagnostics Platform (LDP) is an advanced software-based test and diagnostics solution that, when used in conjunction with a service providers installed access network equipment, offers comprehensive service fulfillment, assurance and performance optimization of the carrier’s DSL subscriber lines. Service providers can use LDP to reduce operational expenses by improving technician trouble ticket response and resolution, increase revenue through accurate service qualification and optimize line stability for delivery of IPTV.

Service Fulfillment

Service Assurance

Performance Optimization

Pre-Qualification (SELT)
- Determines line quality
- Service level estimation

Fault Handling (SELT)
- Fault identification
- Data rate impact

Line Diagnostics (DELT)
- First level support
- Verification prior to turn-up

Workflow Rules
- Customer Service, Network
Operations and Technicians
- Recommend problem resolution

Periodic Line Monitoring
- Monitor problem lines
- Network scanning

Dynamic Line Monitoring
- Profile management and optimization

Dr. DSL LDP uses industry-standard protocols and interfaces to collect, normalize and interpret single-ended (SELT), dual-ended (DELT) and metallic test (MELT) parameters from network equipment such as DSLAMs, customer premises equipment (CPE) as well as outside plant devices. A graphical user interface manages and schedules diagnostics tests to provide actionable, plain-English results for use by customer service agents, network operations experts and technicians. A northbound web service interface allows results to be incorporated into a service provider’s OSS applications.

For more information about Aware's DSL Test & Diagnostics solutions, please contact us.

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